1. Order Placement
How Do I Place An
Shopping online for Academie
Lafayette products is safe, secure and easy. Follow these simple steps and you
will be placing orders in no time!
- Browse through the Academie Lafayette Spirit Store by
clicking on a product category, followed by clicking on individual
products of interest to you.
- To add a product to your shopping cart please follow
- Once you have located and clicked for more information
on a particular product a detailed product description will appear along
with a menu allowing you to enter your desired quantity, color, &
- Once you have selected the products and specified the
requested information, click Add To Cart. The products will now be added
to your shopping cart. Your shopping cart will be expanded to include all
of your selections and also allows you to update or remove products by
clicking on the icons shown.
- Select your payment and freight method to submit your
2. Product Availability
Products shown within
this site are based solely on manufacturer availability.
3. Custom Orders
How do I place a
custom order for product not found on this site, or for a special event?
Skinner by email at: email@example.com or by phone: 913-397-9012
4. Order Confirmations
Will I Receive An
Yes. Upon completing
your order, a confirmation email will be sent to the email address you
specified with your username and password.
5. Customer Service
Spirit Store Customer Service Representatives are available to answer your
questions between the hours of 8:00 am to 5:00 pm CT Monday through Friday.
Please call us at: 800-795-0161.
Need to reach us after
normal business hours? Drop us an e-mail at: firstname.lastname@example.org
6. Payment Types
What Payment Methods
Methods for the Academie Lafayette Spirit Store are:
What Is Your Standard
All items are shipped
via the UPS delivery method selected during the check-out process.
Please Note: UPS cannot ship to post office boxes or to
APO/FPO addresses, Saturday, and Airfreight charges are an additional charge.
Will You Ship
Currently, we only
ship to the United States. Orders placed with international shipping
addresses will be automatically cancelled upon review.
Are Rush Orders
Customers who require
RUSH delivery may contact our customer service department directly to make
their requests. Based on product and factory availability we will do our best
to honor all requests. Additional freight and handling charges will apply.
Please contact us directly to discuss your rush order need through email at:
email@example.com call customer service at: 800-795-0161
How Are Freight Rates
Shipping charges will
be calculated based on the published rates supplied by UPS. All other freight
methods will be quoted at time of delivery.
8. Exchange and Return
What is the Exchange & Return Policy?
Your purchases are
backed by our Satisfaction Guarantee. If the merchandise you ordered does not
meet your expectations, we will gladly exchange it or accept the return for a
refund or credit within 15 days from the day you receive your order. Please contact
the Academie Lafayette Spirit Store Customer Service Team directly at: firstname.lastname@example.org or call customer service at: 800-795-0161
between the hours of 8:00 a.m. and 5:00 p.m. (U.S. Central Time).Academie
Lafayette Online Store does not warrant
any products within this catalog and they are provided as is. Some
manufacturers however, may offer warranties for individual products. Shipping
Handling and postage will not be refunded.
All returns must be
accompanied by a return authorization (RA) number. Note: Return locations
vary by manufacturer; an RA number must be obtained to ensure accurate and
timely replacement or credit. All returned product must be in new and
unused condition; "new and unused" means that there are no scratches,
marks, or blemishes on the item; there are no signs of wear on the product, the
tags, or the case; and the product must not have been sized or altered in any
way. We cannot accept a return of any item with any indication that it has been
9. Sales Tax
Applicable sales tax
will be billed for orders shipping to the following states: Kansas and Texas
10. Site Feedback
Where May I Send Site
For any questions or
comments regarding Academie Lafayette Spirit Store functionality, please send
an email to: email@example.com or call customer service at 800-795-0161. Please to be sure to
include your full name and email address.
Thank you for your